ATELIER ASSISTANCE

Here to Perfect Your Experience

Whether you require personal size consultations for our heavily detailed party wear, or need real-time tracking for your festive-ready shipment, our concierge team is at your service.

DIRECTIVES

Refined Global Logistics

Sizing & Fit

Worldwide Transit

Effortless Returns

Our garments feature structured, motion-tested silhouettes. Consult our detailed guides to find your precise fit before dispatch.

We ship ready-to-wear luxury globally with secure, expedited tracking. Fully insured from our atelier to your door.

We offer clear, transparent policies with returns accepted within 14 days of delivery on all unworn festive wear.

RESOLUTIONS

Frequently Answered

Find immediate answers regarding our hand-anchored embellishments, custom sizing, secure checkout pathways, and international shipping options.

How do I ensure the correct size for heavily embellished dresses?

What is your shipping timeline for festive-ready wear?

Do you offer Cash on Delivery or secure digital payments?

Our dresses are tailored to standard US/UK sizing with built-in seam allowances. We highly recommend measuring your bust, waist, and hips, and comparing them to our detailed size chart.

Ready-to-ship orders are dispatched within 2 business days. Express international shipping typically delivers within 5 to 7 business days with secure end-to-end tracking.

Yes, we support Cash on Delivery in select regions, alongside fully secure online payments via Stripe, PayPal, and direct Bank Transfer.

CONCIERGE

Inquire with the Atelier

Have a specific question about our heavy georgette drape or bespoke sizing? Send us a message and our support team will respond within 12 hours.